Core and Detailed Services of the Traffic Management Authority

Core and Detailed Services Provided at the Central Level

Issuance of Freight Vehicle Movement Permits

Providing movement permits for commercial freight vehicles operating within the city.

Renewal of Freight Vehicle Movement Permits

Renewing movement permits for commercial freight vehicles operating within the city.

Issuance of Accident-Free Clearance Certificates

Providing official clearance/certificates for foreign nationals and embassies confirming a clean driving record (no traffic accident involvement).

Driver’s License Demerit Points Recording and Suspension Services

4.1. Lost License Plate Verification: Investigating and verifying reported lost vehicle license plates.

4.2. Traffic Information Dissemination: Broadcasting and distributing real-time traffic updates and data.

4.3. Driver's License Suspension: Suspending the licenses of drivers involved in traffic accidents.

4.4. Rehabilitation Training Referrals: Transferring and referring drivers scheduled for rehabilitation training to the Driver and Vehicle Licensing Authority.

4.5. Reinstatement of Licenses: Returning driver's qualification certifications to drivers who have successfully completed their suspension periods.

Mass Transit and Ambulance Lane Enforcement

Monitoring and controlling dedicated lanes reserved for public mass transit and ambulances.

Issuance of New Motorcycle Movement Permits (E-Bikes)

Providing operations and movement permits for newly registered motorcycles and electronic bikes.

Processing Infrastructure Requests

Handling and managing public and institutional requests regarding traffic infrastructure:

7.2. Traffic Sign Installation: Processing requests for the installation of traffic signs.

7.3. Road Marking Application: Processing requests for road/lane painting and markings.

7.4. Speed Hump Installation: Processing requests for the construction of speed-calming humps.

Processing Claims and Compensation for Traffic Accident Victims

8.2. Documentation Support for Hit-and-Run Victims: Assisting victims or families of victims of hit-and-run accidents in compiling and fulfilling the required documentation for injury compensation claims.

8.3. Processing Claims for Hit-and-Run Compensation: Forwarding verified injury compensation claim documents of hit-and-run victims or their families to the appropriate financial bodies for disbursement.

Core and Detailed Services Provided at the Branch Level

1. Road Event Licensing and Renewal Services

1.1. Issuance of 20-Minute Loading and Unloading Permits: Granting short-term permits for loading and unloading operations in restricted zones.

1.2. Road Closure and Special Event Permits: (Note: Items 1.2, 1.3, and 1.4 are identical in the source text) Granting authorization for temporary road closures and public/special events.

1.3. Road Closure and Special Event Permits

1.4. Construction Material and Waste Transport Permits: Issuing permits for hauling construction materials into sites and removing excavation/demolition waste.

1.5. Standard Road Closure Permits: Authorizing the temporary closure of public roads for various activities.

2. Traffic Fine Collection for System Outages

Processing and collecting penalty payments from traffic violators who are unable to pay via the electronic system.

Driver’s License Demerit Points Recording and Suspension Services

3.1. Driver's License Suspension Verification: Investigating and verifying the status of suspended driver's licenses.

3.2. Demerit Points Record Verification: Auditing and verifying the accumulated demerit points of traffic violators.

Motorcycle Movement Permit Renewal Services

4.1. Motorcycle Movement Permit Renewal (E-Bikes): Renewing operations and movement permits for standard motorcycles and electronic bikes.

4.2. Provision of Motorcycle Records and Documentation: Issuing official data, history, and verification certificates for motorcycles.

4.3. Motorcycle Title and Ownership Transfer: Processing ownership and name changes for registered motorcycles.

Traffic Infrastructure Damage Assessment and Compensation Execution

Assessing the monetary value of damages caused to road traffic infrastructure and executing the collection of compensation payments.

Issuance of Parking Operation Permits

Granting new operational licenses for parking service providers.

Renewal of Parking Operation Permits

Renewing operational licenses for existing parking service providers.

Issuance of Underground/Basement Parking Competency Certificates

Evaluating and issuing structural/operational competency certificates for basement and underground parking facilities.

Renewal of Underground/Basement Parking Competency Certificates

Renewing competency certificates for basement and underground parking facilities.

Powers and Duties of the Authority

1 Supervises traffic management and management; controls; Develops a strategy for service training; It applies.

2 It works in cooperation with the relevant parties to facilitate road traffic.

3 Develops a traffic system that allows for safe traffic movement by smoothing the road traffic flow, prepares standards; It also monitors and controls its functionality.

4 Develop a modern technology system to improve and control traffic flow and safety, monitor traffic safety and flow using the information system; collects information; arranges Uses resources as needed.

5 Creates awareness around transport services and traffic system; 6. Implements traffic signs and indicators, road markings, traffic lights and other traffic control methods; He manages.

6 Implements traffic signs and indicators, road markings, traffic lights and other traffic control methods; He manages.

7 Identifies roads that should be built in terms of road traffic; When the road authority designs or constructs a road, it evaluates and verifies its relevance in terms of streamlining the traffic;

8 A control system for the movement of trucks, motorcycles and non-motorized vehicles based on the actual situation of the city will be established, and it will be monitored and controlled;

9 Gives permission for requests to block roads and other related activities or to use other than the intended purpose; It renews. Manages road events; Legal action will be taken against those who violate the law!

10 Monitors compliance with traffic regulations; It will confirm the forest according to the relevant law. Takes action against violators, develops enforcement strategies, practices

11 Identify roads, junctions and squares with traffic flow and safety problems and carry out improvement work;

12 Charges for parking services; It will be implemented when allowed.

13 Ensures that the city's beauty and green development office removes or recruits dry roadside and street plants that protect the distance of drivers or dry roadsides;

14 Develops a system where public mass transport, ambulance and fire service vehicles and the like get road priority and uninterrupted traffic direction, and monitors its implementation;

15 Study the demand and supply of vehicle parking space and propose alternative solutions; Implemented with stakeholders; Manages government owned vehicle parks; Ensures that private and public parking spaces are used for their intended purpose; controls; He takes legal action against those who break the law, and causes it to be taken;

16 Penalties imposed on violators of traffic rules shall be collected by the relevant law;

17 Gives permission and supervises government and private institutions and individuals who want to build or provide parking space;

18 Traffic control center organizes and manages.