Training was given on the scientific registration and comparison process/calculation of service delivery
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(T/MA May 10/2016 AD):- Addis Ababa City Administration Traffic Management Authority in cooperation with the Public Service and Human Resource Development Office for the directors and team leaders from the center and branch offices in the field of service delivery scientific registration and comparison process/calculation yesterday. He trained daily. It has been stated from the Service Delivery, Monitoring, Support and Evaluation Directorate that it is necessary to provide the training so that the organizations in the institution can be set up a system that can fully download the goals, parameters and activities (BSC) set by the top-down management and evaluation system to the executive bodies at all levels. Additionally, for performance monitoring; The information obtained from the directorate indicates that assessment and evaluation work is to create a favorable environment. On that day, a document was presented by an expert invited from the Public Service and Human Resource Development Office. mission Values and strategy; It indicates the process of cascading the objectives and activities of the directorates and groups at the level and offices of the institution. Also, the subjects of scientific registration and comparative process/calculation in service delivery were explored extensively. Finally, ideas and opinions related to the preparation and comparison of standards were raised from the participants and they were given responses and explanations. It has been stated from the Directorate of Service Provision, Monitoring, Support and Evaluation that the facilities in the institution are required to provide the training in order to make it possible to fully download the goals, measurements and functions (BSC) to the executives at every level. In addition, the information obtained from the directorate indicates that it is to create a comfortable environment for performance monitoring, evaluation and evaluation. On the day, a professional document was presented by the Public Service and Human Resource Development Office. The document shows the change leadership tools, the vision, mission, values and strategy, and the process of directorates and teams in the center level and offices in the institution to cascade their goals and actions to the performer. Scientific registration and comparative process/calculation topics in service delivery have been discussed widely. At last, opinions, comments on the issues related to standard nutrition and comparison have been given answers and explanations. ·